Learn How to Cancel DStv Subscription in South Africa

Get all information about How to Cancel DStv Subscription in South Africa.

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HOW TO CANCEL DSTV

VISIT ANY OF THE CALL CENTRE

Call or visit any of the nearest call centres and get assisted by a qualified customer care agent who will offer you a DStv cancellation form that you need to fill.

CANCEL DSTV ONLINE

Sign up with the Connect ID and do it. In case you need to reconnect the package, you can still do it at any point.

USE APP

Once it is open select settings button.At that point, you will see delete my account. Click on the button to remove your account.

SINCE SERVICES ARE PREPAID, THE MONEY WILL
NOT BE REFUNDED BUT YOU WILL STILL ENJOY
YOUR SERVICES FOR THE CURRENT MONTH AND
CANCELLATION WILL ONLY TAKE EFFECT AT THE
END OF THE MONTH PRIOR TO YOUR NEXT
PAYMENT DATE.

DStv self service

This is a feature by the broadcasting company to help its consumer manage their accounts without having to call the Multichoice call centre. With the self-service option, subscribers can:

  • Fix errors with their account.
  • Make monthly payments as well as get information pertaining to the payments.
  • Conduct online credit card payments and set recurrent monthly costs.
  • Rent box office movies.
  • Reconnect their accounts after making payments.
  • Edit their profiles and personal information

To gain access to Digital Satellite Television self-service via your phone in South Africa, just dial *120*68584# and follow the prompts. You can also contact Dstv via its social media platforms such as Twitter @DstvSelfService and Self Service on Facebook @dstvselfservice.

 

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For more information Visit https://www.dstv.co.za/